Frequently Asked Questions (FAQs)
Find helpful information to answer your questions
How will I get my product?
You will receive your product by email. We guarantee delivery within 24 hours, but most of the time, it’s instant. Be sure to check your spam folder if you don’t see it right away!
Can I get help with installation or customization?
Yes! If you need help accessing your purchased files or getting started with your UI templates, contact our support team at support@templatez.online.
Can I customize the UI templates to match my brand?
Yes! You can customize colors, fonts, layouts, and other design elements to fit your brand and project needs, depending on the features and license terms of the template you purchase.
Can I access my purchased templates again if I lose my files?
If you lose your product key, don’t worry! Just contact us with your order information, and we’ll resend the key to your email.
Can I return or exchange a product?
Since our products are digital and delivered instantly, all sales are final. However, if you have any issues with your purchase, contact our support team, and we will assist you.
How do I get started with my purchased UI template?
After your purchase, download the template files and follow the documentation or instructions included with the product. Setup steps may vary depending on the template. If you need help, contact us at support@templatez.online.
Can I gift a UI template to someone else?
You can purchase a template for someone else, provided the product’s license terms allow it. Please review the license conditions before sharing or transferring any purchased files.